Legal
Privacy Policy
Last updated: September 16, 2026
HydrX Systems ("we", "us", or "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our security installation and repair services across Metro Vancouver.
Information We Collect
We collect information you provide directly to us when you request a quote, contact us, or use our services. This may include your name, phone number, email address, service address, and any details you share about your security needs. We also collect limited technical information such as your IP address and browser type when you visit our website.
How We Use Your Information
We use the information we collect to respond to quote requests, schedule and deliver security installation and repair services, communicate with you about your project, send service-related updates, and improve our website and offerings. We do not sell your personal information to third parties.
Third-Party Services
We work with trusted service providers that help us operate our business, including customer relationship management, communication tools, and analytics. These providers may have access to limited personal information needed to perform their functions and are bound by their own privacy obligations.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, respond to your requests, and comply with legal obligations. You may request that we delete your information at any time, subject to applicable legal requirements.
Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of receiving marketing communications at any time. To exercise any of these rights, please contact us using the details below.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Phone: (778) 860-0999
Email: gurjant@hydrxsystems.com